New ERA Solutions offers a turnkey solution to clients using the latest technology to ensure results with a low total cost of ownership.
Founded in 1999, New ERA Solutions began with a core focus on ERP implementations in the Financial Services and Distribution Sectors. Our customer base has broadened significantly and today most of our customers fall into the Distribution, Manufacturing, Retail and Service Based sectors.
New ERA Solutions, an Epicor value added reseller for over a decade, specialises in integrated and customisable IT solutions in partnership with global specialists in ERP, Warehouse Management Systems (WMS), Customer Relationship Management (CRM) and Mobility, offering a single-source solution where customers benefit from one seamless working relationship that has all the right connections.
New ERA Solutions fully understands and drives full lifecycle implementations of complete business solutions for medium and large businesses in this space. With customers across South Africa, United Kingdom and North America.
We believe in building long term relationships with our customers that are based on trust, open communication and adding real value to their businesses.
Our tremendous success in implementing solutions is largely attributable to the methodology that is used across all of our projects.
This methodology has been developed and refined over the many years of implementing ERP within a mid-market environment.
Most of our ERP implementations take the form of a Knowledge Transfer Exercise. The New ERA team, as the system implementers, concentrate on providing our customer with sufficient knowledge of the software and the configuration options within it, to begin making decisions on how best to bring together the software capabilities and the business requirements.
This process of assimilation and decision making is generally the biggest factor in the time it takes to implement a business wide ERP solution. Of course, some ERP systems, in particular some Tier 1 solutions require vast amounts of specialist configuration which leave the customer locked into a defined set of business processes. Other specialist systems have pre-defined configurations which, again, do not provide for future business change.
New ERA, Epicor ERP and our Implementation methodology, provide a middle ground which reduces the time taken to implement, reduces the overall project costs, which brings forward the time to realize ROI and ensure that the customer takes ownership of the system deployed.